Forward Deployment Engineering
An engineer who works inside your operating reality — your product owner, your users, your systems, your constraints — through implementation, evaluation, release, and handover.
What the model actually means
A Forward Deployment Engineer is not a contractor working from a specification in another building. They sit with the people who do the work today, learn the domain logic that never made it into a document, integrate with the systems as they actually behave, and stay through the release that puts the thing into daily use.
An AxplusB engagement lead stays accountable for delivery and escalation throughout. Platform and model specialists join according to need rather than sitting on the engagement as standing headcount.
Who is accountable for what
Named before the work starts, because an engagement without a decision owner stalls at the first disagreement about quality.
- AxplusB engagement lead
- Delivery and escalation across the engagement.
- Forward Deployment Engineer
- Workflow discovery, domain logic, integrations, implementation, evaluation, and release, working alongside the customer's product owner.
- Platform and model specialists
- Joining according to need, not as standing headcount.
- Customer product owner
- Scope decisions and the priority order of the work.
- Customer security and IT owner
- Environment access and the constraints it operates under.
- Customer business users
- Accepting output quality against the agreed criteria.
- Agreed service owner
- Accepting operation and support at handover.
What you see every week
A project is not progressing because a chat interface has been shown. Weekly evidence is specific:
- A working demonstration
- A decision log
- Scope that changed, and why
- Evaluation results
- Operating cost observations
- Outstanding customer dependencies
Run and handover
The engagement ends with your team able to operate the product, or with an agreed decision that we continue to. Both are legitimate outcomes; neither happens by accident.
Production delivery
Can the customer operate this within the boundaries we agreed?
Operate and expand
Maintain, extend, or transition ownership.
This page describes how we package and run delivery. It does not publish current staffing capacity, standard pricing, a delivery history, or guaranteed schedules — those are established per engagement, in writing.